*** Please note, when booking our Spa Packages, said packages must be booked & secured well in-advance so we can accommodate the treatment time required. To secure a spa package, we require an upfront deposit equating to 50% of your selected spa package, with balance of your package due and payable on the day of service. Last minute cancellations are hard to fill even for a standard 1 hour appointment time. We have no doubt that you can appreciate the difficulty and potential financial loss of a last minute cancellations on our spa package range. As a result, ALL SBCT SPA PACKAGES REQUIRE A MINIMUM OF 72 HOURS TO CANCEL OR RESCHEDULE YOUR PACKAGE. Failure to provide the required notice period will result in your deposit being forfeited. Spa Packages & Loyalty Program. As per our loyalty program policy, Free Massage minutes are not applicable/redeemable on already discounted services/treatments. As our packages are already discounted – the free massage minutes are excluded from our spa package range. ***
